By: Zoltan Wagner On: May 16, 2012 In: Product Releases Comments: 0

As we transition all content editing to be template based, in the coming weeks we will remove a handful of features related to the current WYSIWYG editor. The following features will be removed: RSS feature and RSS archives Low demand. List archive feature. Archiving can be done via groups....

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By: Zoltan Wagner On: April 04, 2012 In: Product Releases Comments: 0

We now offer free trial accounts for our email marketing platform. Free trial accounts come with 100 emails per month, never expire and no credit card information is needed to get started. New account holders are encouraged to view our how-to videos and browse through the online help files....

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By: Zoltan Wagner On: April 04, 2012 In: Product Releases Comments: 0

We pride ourselves in providing outstanding support to all of our clients. As part of our ongoing commitment to serve you better we’ve introduced a new Support Center. You can access the Support Center from the HelpDesk page of your account or navigate to the Support page on our...

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By: Zoltan Wagner On: April 03, 2012 In: Product Releases Comments: 0

You can now add an attachment to support tickets. If you have a screenshot or another relevant file, attach it using the “Attachment” field when you submit a new ticket or update an existing one. We’d like to remind our users to use the HelpDesk form for support instead...

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By: Zoltan Wagner On: February 27, 2012 In: Product Releases Comments: 0

You can now change your Envoke subscription plan on your own any time from the user interface. Go to the Billing Details page under the My Account tab and click the “Change plan” or “Upgrade account” link. Each new subscription you select is a monthly plan paid by credit...

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By: Zoltan Wagner On: February 21, 2012 In: Product Releases Comments: 0

We are glad to announce that the Hosted Forms feature has been released to all accounts! Hosted forms make it possible to modify forms directly from the Envoke interface without having to update the form code on your website. After the form is initially embedded on your web page(s)...

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By: Zoltan Wagner On: December 02, 2011 In: Product Releases Comments: 0

Managing filters can now be done directly from the contact list page where you can create and edit filters without having to navigate away to another page. Look for the “Filter” label (near the upper right side of the contact list page) where you’ll find a pull down selector...

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By: Zoltan Wagner On: October 06, 2011 In: Product Releases Comments: 0

In order to provide quicker, more efficient support to our clients we have made a few changes to our support process. Support issues are now handled via our support ticket system. You can submit a new ticket or review old ones in the HelpDesk area. It is linked from...

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By: Zoltan Wagner On: August 17, 2011 In: Product Releases Comments: 0

The contact export function has undergone major improvements.  Here’s what we’ve done: Exporting is processed in the background What this means is that you can work in your account (or sign out if you wish) while the export is being processed. No more timed-out pages during exporting! Multiple exports...

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By: Zoltan Wagner On: June 03, 2011 In: Product Releases Comments: 0

BetterMail will be down for scheduled maintenance on June 12, 2011 starting at 10pm for one hour. We are upgrading our database servers with the latest software. Thank you for your patience during this time.

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