Subscriptions keep track of contacts’ communication preferences. Contacts can opt in and out of subscriptions any time.
Tags can be assigned to contacts for internal segmentation. Tags cannot be updated by contacts.
Custom fields allow you to store data that is specific to your account.
Import existing contact lists. We keep an eye on import activity to prevent abuse and spam. Option to use a foreign key.
Advanced segmentation lets you filter your list using a combination of subscriptions, tags, fields and email campaign activity to create targeted lists.
Export any list, any time into a CSV file. Exporting can be restricted by user roles.
FORMS
Intuitive, drag and drop form builder: create simple sign up forms or complex multi-step forms in minutes without having to touch any code.
Fields to fit your needs: Dynamic fields, custom data, hidden or mandatory.
Consent is collected during form submissions. The location of contacts is auto-detected to ensure they are handled according to local privacy legislation (CASL, CAN-SPAM or GDPR)
Confirmation emails or a series of welcome messages can be sent to anyone who fills out a form. Welcome each new subscriber!
Form styling is editable from the visual editor. Custom CSS editor is available for technical users.
Alerts can be setup so you don’t miss important form activity.
Multi-step forms break down long forms to collect data in stages.
Auto-detect location based on IP address.
Pre-filled known fields make it easier for known contacts to fill out additional forms.
Flexible layout options for responsive, single or multi-column display.
Field display options are managed from the unified from editor. Display fields as checkboxes, radio buttons, drop-downs or note fields. Mobile optimized.
ACCOUNT AND USER MANAGEMENT
Unlimited user logins for your team at no extra cost.
User role-based permissions ensure that every user in your team has access to the right features for their role.
Unlimited sub accounts under a primary “umbrella” account to share credits and take advantage of bulk purchase discounts.
Custom domains can be connected to be used with Envoke at no extra cost (we setup SSL for you) for consistent branding for your organization. For example https://communications.yourdomain.com
DELIVERY MANAGEMENT
Authenticated domains ensure high inbox delivery rates.
Feedback loops for major ESPs automatically remove addresses associated with spam complaints.
Bounce management systems detect and automatically unsubscribe undeliverable email addresses.
Complaint monitoring keeps an eye on outgoing campaigns to detect anomalies.
Reputation management ensures our sending IP addresses are always in good standing and stay out of blacklists.
Fully managed sending infrastructure and SMTP servers
Easy unsubscribe: an unsubscribe link is automatically included in all outgoing emails.
INTEGRATIONS
RESTful APIs: insert contacts from third party forms, send transactional emails, and move contacts to and from your CRM and Envoke.
Zapier integrations accommodate one way or bidirectional syncing with dozens of apps.
ONBOARDING AND SUPPORT
Free onboarding is included with every new account.
Migration of existing data from other providers include email templates, forms and lists.
One on one training session to teach you day-to-day workflows to ensure you can easily get started using your new account.
Ongoing support is available at no extra cost. Support interactions are consistently rated 95%+ awesome by our users.