Quality Assurance & Reputation Management

For communications teams where mistakes are not an option.
Mitigate security liabilities, reduce human error, and enforce brand integrity.

How Envoke ensures control over your brand

1

Account Access & Permissions

  • User Role-Based Access Control: Limit functionality for different users based entirely on their role. Ensure team members only have access to the specific features and settings they need.
USER ACCESS MATRIX Content Editor Emails Only List Manager Data Access Central Admin Full Access
2

Departmental Sub-Accounts

  • Independent Data Management: Manage multiple departments independently without data sharing across teams, while retaining your main centralized administrative account oversight.
Central Admin Shared supervision Registrar Office ISOLATED Alumni Dept ISOLATED Athletics ISOLATED Shared Admin Supervision • No Cross-Department Spills
3

Brand Controls

  • Custom Subdomains: Use your own domain anywhere the domain is exposed to contacts.
  • Lockable Styles: Define core corporate brand colors. These can optionally be locked for standard users so they cannot update or change them.
LOCKED CORPORATE PALETTE Primary #1E3457 LOCKED Accent #0BBE53 LOCKED Sending domain news.yourbrand.ca
4

Content Controls

  • Template Restrictions: Lock down specific components of an email template to make them static. Restrict editing privileges to ensure all content remains strictly on brand.
  • Mobile Layout Settings: Maintain layout quality on any device by easily showing or hiding specific email content on mobile phones.
Header logo block STATIC EDITABLE BODY REGION Standard unsubscribe STATIC
5

Consent Controls

  • Opt-in Emails: Content that anyone can self-serve subscribe to and unsubscribe from at any time.
  • Internal Notifications: Designated for staff or specific internal lists only.
  • Mandatory Messages: Content that is designed to reach recipients even if they have opted out of optional emails. Essential for legal notices, safety alerts, tuition deadlines, public service announcements, and regulatory notifications.
Mandatory Messages No Self-Serve Opt-Out Opt-in Emails Self-Serve Opt-in / Opt-out Internal Notifications Staff Only
6

List Management

  • Internal Tags: Organize contacts with unlimited tags that aren't exposed to contacts.
  • Subscription Preferences: Enable subscribers to manage and self-select exactly which types of opt-in content they wish to receive.
  • Custom Fields: Add unlimited custom fields to all contact records.
  • Language: Manage bilingual lists and send emails according to language preferences.
ADVANCED FILTER LOGIC Match Rule: All Conditions Language EQUALS "English" Internal Tag EQUALS "Alumni_2025" Email Opens DID NOT OPEN last 3 emails
7

Form Settings

  • Double Opt-In: Protect your list health automatically with double opt-in settings.
  • Captcha: Stop automated bot submissions and spam entries using capture verification running in the background.
  • Customizable Layouts & Styles: Adjust form styling for seamless integration into your website.
[email protected] I'm not a robot CAPTCHA Subscribe
8

Security

In addition to standard system-wide strict security protocols built into the foundation of the platform, admins can enable:

  • Single Sign-On (SSO): Log in securely using your organization's centralized identity management platform.
  • Two-Factor Authentication: Ensure an extra layer of protection across user logins.
  • IP Login Restrictions: Control access by restricting logins to authorized IP addresses.
SSO Single Sign-On ON 2FA Two-Factor Authentication ON IP Login Restriction LOCK

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